Where Your Information Comes From
Most of what we hold, you type yourself. Your name, mobile number, date of birth and preferred language come from the account form, and your wallet number is recorded the first time you deposit with bKash, Nagad or Rocket. When you open the lobby on your
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phone, the session logs the device model, browser type, IP address and a general region, which we use to keep access inside eligible regions and to spot a login that does not match your usual pattern. Gameplay records are the third source. Each bet, table hand
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and slots round is logged against your account so your wallet balance and history stay accurate and any dispute can be checked later. We do not ask for anything we cannot explain. If a document is requested for wallet or identity verification, the request names the
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document and the reason, and support will tell you which channel to send it through. Chat and email you send to our team is stored as well, so the next person who reads the thread can see what was already said. Cookies sit at the lighter
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end: a few keep you signed in, a few remember your language and currency choice, and session cookies are cleared when you close the browser. You can clear them from your browser settings any time, though the lobby will ask you to sign in again. Access
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to the platform itself depends on your local law and eligible regions, and this policy sits alongside that rule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.